Office of Administration
"Customer-Focused and Service-Oriented"
Sean Strate, Chief
The Office of Administration (OA) develops OSMRE’s administrative policies and procedures and implements the Bureau’s administrative support activities in the following program areas:
- Emergency Management
- Continuity of Operations
- Occupational Safety and Health
- Property and Fleet Vehicles
- Leased Space
- Directives Management
- Printing and Publications
- Federal Transit Benefit Program
Recognizing that we are a customer-focused and service-oriented organization, we strive to provide personal and exceptional customer service. Tenets of our customer service philosophy include: respect; maximizing personal interaction; communicating with confidence and assertion; appreciating the customer’s constraints; respecting the customer’s time; and soliciting and receiving feedback in an environment of continuous learning and improvement. Office of Administration employees are empowered to make decisions.
Communicating to Achieve Success
The best possible customer service is delivered when we share a mutual understanding of each other’s expectations, capabilities, and objectives. We understand that you have qualifying expectations about the services you require (time, location, quantity, cost, etc.). We will always strive to meet your needs—within statutory and regulatory limits—either through implementing simple solutions or through constructing and presenting more complex options for your consideration. Our goal is to ensure that you know what you can expect from us and what, in-turn, we need from you to ensure the best possible outcomes are achieved.
I invite you to contact any of our subject matter experts to assist you. I also encourage you to provide feedback on your experience with the Office of Administration by contacting me at email@example.com.
Office of Administration (OA) Employees
|Office of Administration|
|(202) firstname.lastname@example.org||Management; OSMRE Administrative Policy.|
|Maurice Banks||(202) email@example.com||Primary OSMRE Safety and Occupational Health;
Alternate Emergency Management/COOP.
|Vacant||Primary Emergency Management/COOP;
Physical Security; Directives;
COR for Admin Contracts.
|Steven Edwards||(202) firstname.lastname@example.org||HQs Transit Subsidy Coordinator;
Office of Administration Budget
|Tabitha Ferrall||(202) email@example.com||Space Management;
|Don Fowlkes||(202) firstname.lastname@example.org||Property Management;
|Blanca Sanders||(202) email@example.com||Office of Administration Support and
OSMRE Property Support.